Explanation

SOC 2 Data Security and Retention Requirements

Adela
Adela6 min read
SOC 2 Data Security and Retention Requirements

This post is maintained by Bytebase, an open-source database DevSecOps tool that is SOC 2 Type II compliant. Bytebase helps teams implement SOC 2 controls at the database layer, including access control, audit logging, change management, and data retention.

Update HistoryComment
2025/05/30Initial version.

What is SOC 2?

SOC 2 (System and Organization Controls 2) is a widely adopted security and compliance framework developed by the American Institute of Certified Public Accountants (AICPA). It sets the standard for how service organizations should manage customer data to protect it from unauthorized access, security incidents, and operational failures — especially in cloud-based environments.

SOC 2 compliance is evaluated against five Trust Services Criteria:

  • Security (mandatory) — Safeguarding systems and data from unauthorized access
  • Availability — Ensuring systems operate reliably and as promised
  • Processing Integrity — Verifying accurate and complete data processing
  • Confidentiality — Protecting sensitive information from disclosure
  • Privacy — Handling personal data appropriately

There are two report types:

  • Type I: A snapshot of controls at a single point in time
  • Type II: An audit of how well those controls operate over time (typically 3–12 months)

Type II reports are considered more rigorous and credible, especially for enterprise customers.

Why SOC 2 Matters for Database Systems

SOC 2 is particularly relevant for:

  • SaaS platforms and cloud service providers
  • Organizations that manage large volumes of user data
  • Teams responsible for storing, processing, or transmitting customer data in production environments

While SOC 2 encompasses multiple operational areas, this article focuses specifically on the database-related aspects of SOC 2 — namely, data security and retention requirements.

These are the areas where tools like Bytebase can help engineering teams automate and enforce controls for compliance.

Data Security Requirements

In SOC 2, Security is the only mandatory Trust Services Criteria — and it's especially relevant for database systems, which are often the central store of sensitive customer data. To meet SOC 2 expectations, organizations must establish strict controls to prevent unauthorized access, monitor database activities, and ensure secure operational practices.

1. Information Security

Organizations must implement robust technical controls to secure their database infrastructure:

  • Enable activity monitoring and alerting for suspicious database queries
  • Detect database anomalies and slowdowns
  • Define incident response plans for database-specific security breaches

Bytebase helps enforce these practices with built-in audit log, anomaly detection, and possible integration with incident workflows.

2. Access Controls

Access to production databases must be strictly limited:

  • Use multi-factor authentication (MFA) for all database access
  • Perform quarterly permission reviews for all database accounts
  • Prevent data exfiltration through download restrictions
  • Monitor production environments for unauthorized access attempts

With MFA, role-based access control (RBAC), and just-in-time access, Bytebase ensures only the right people in the right time can access your specific databases.

3. Change Management

Database changes are a major risk vector and must be carefully managed:

  • Establish formal change request processes
  • Enforce approval workflows before schema changes reach production
  • Test all changes in non-production environments
  • Maintain audit logs of every schema modification
  • Implement rollback procedures for failed changes

Bytebase offers UI and GitOps-style workflows for schema change management, custom approval flows, change history, and 1-click rollback.

Real-World Database Security Controls

Organizations may tailor their implementation to fit their architecture. Examples include:

  • Using database management tool like Bytebase to manage database access approvals and schema deployments
  • Restricting superuser roles to on-call DBAs with just-in-time access
  • Setting up alerting for unusual query patterns in production databases
  • Automating user access reviews and integrating audit logs into SIEM systems

The essential point is this: your controls must align with the Security Trust Services Criteria — regardless of whether they're manual, scripted, or automated through tools like Bytebase.

Data Retention Requirements

Under SOC 2’s Confidentiality and Privacy criteria, organizations must manage data responsibly throughout its lifecycle. While SOC 2 doesn’t specify exact durations, it requires:

  • Identifying and classifying sensitive data in databases
  • Defining retention periods by data type
  • Protecting data during retention
  • Ensuring secure and verifiable deletion afterward

Bytebase users can align retention policies with data classification, data masking, schema change management, and audit logs to ensure enforcement across environments.

Here is the basic process to implement data retention policies:

1. Data Identification & Classification

  • Audit what data is stored across all environments (e.g., production, staging)
  • Classify by sensitivity: e.g., Public, PII, PHI, Confidential
  • Map data types to retention and deletion policies

Consider tagging schemas or tables in Bytebase by classification.

  • Identify applicable regulations: GDPR, HIPAA, SOX, PCI DSS, etc.
  • Document how retention timelines map to legal obligations
  • Include any client contract clauses affecting data storage

3. Retention Periods

  • Define periods per data category or table
  • Consider different rules for logs, transactions, and user profiles
  • Document in a central retention policy referenced by DBAs and auditors

4. Secure Deletion Procedures

  • Detect data that has reached its retention limit
  • Apply deletion techniques appropriate to your database engine (e.g., row-level delete, partition drop, full table purge)
  • Log and verify all deletions
  • Automate purging when feasible

Integrate deletion workflows with Bytebase’s change workflows and audit logs for traceability.

Best Practices for Database Retention

  • Policy Review: Update regularly to stay aligned with evolving laws and systems
  • Automation: Use tooling to reduce manual effort and risk
  • Backups: Include backup lifecycle management in your retention strategy
  • Auditing: Log all deletion activities; regularly validate adherence
  • Legal Holds: Implement workflows to override retention rules during investigations

SOC 2 Implementation Strategies for Databases

Focus AreaStrategy
Access ControlRBAC, least privilege, just-in-time access, audit logs
EncryptionAt rest (AES-256), in transit (TLS), with secure key management
Activity MonitoringFull query logging, alerting on suspicious behavior
Change ManagementChange history, approval flows, rollback plans
Backup & RecoverySecure, automated backups with tested restore plans

Bytebase helps implement and enforce these practices through DevSecOps automation and built-in auditability.

By formalizing your database data retention policy and combining it with secure, automated workflows, you strengthen both your SOC 2 compliance and your organization’s operational maturity. Tools like Bytebase not only enforce these controls, but also simplify evidence collection for audits.